Tell us about your Installed Solutions

TribalHub collects data from Tribes across the United States to provide you and our members with valuable non-competitive information designed to help all tribes make the best and most informed decisions. In this questionnaire, we have put together the primary technology systems that are critical to operating any organization. Your responses to our survey will make it possible for us to help you compare and contrast your organization in relation to similar size tribes and/or tribal enterprises, and we can share common proven systems for areas that you are seeking a solution for.

We take care to protect and secure all data that we collect. As part of our standard security, Payment, Surveillance, Security, and other sensitive system information is automatically secured and will not be displayed or shared outside of your organization. When completed with standard security, you will be able to receive more benchmarking and analysis specific to your organization. If you prefer, you have the option to make all of your responses non-attributable to you or your organization, which will significantly limit the benchmarking available to your specific organization.


    Anonymous/Non-Attributable

    No responses/answers will be stored or attributed to you or your organization.

    In order to provide you with more meaningful segmenting and benchmarking, we ask basic demographic information that will not identify you or your organization. Please answer the following demographics about your tribe:

    Which region is your tribe located in?

    Approximately how many tribal members does your tribe have?

    To begin, a few questions about you and your organization:

    For all of the responses below, please choose the PRIMARY vendor/product OR most current standard vendor that you utilize. We understand that there can potentially be multiple products and vendors in some cases/questions. So please indicate your primary in those cases.

    Core Technology
    Network Hardware
    Network Switches / Routers
    What is the PRIMARY vendor/product OR most current standard vendor that you use for core routers located in your primary data center?

    Wi-fi Networking
    What is the PRIMARY vendor/product OR most current standard vendor that you use for providing secure wi-fi within and possibly between your facilities?

    Telecom / PBX
    What is the PRIMARY vendor/product OR most current standard vendor that you use for your phone system (Telecom / PBX / VOIP)?

    Desktop Computers
    What is the PRIMARY vendor/product OR most current standard vendor that you use as the desktop computer workstation brand provided to employees?

    Servers
    When not dictated by a specific system or application requirement or specification, what is your standard/preferred server brand that you install?

    Virtualization
    If you use virtualization on any of your servers, what is your primary/preferred standard software for virtualizing?

    Data Storage
    For the on-premise data center(s), what is your PRIMARY vendor/product or most current standard for the large disk or solid state drive solutions where you store all of your organizations data? (Not Cloud Storage.)

    Security
    Firewall
    What product is current standard or primary/core firewall product that serves to secure the main entrance/egress point to your network or data center(s)?

    Endpoint Protection - Antivirus {AV} & Malware
    What product are you using for Endpoint Protection - Antivirus (AV) & Malware used on all workstations and laptops?

    Patch Management
    What product are you using for Patch Management as the system used to manage updates, patches, and security updates to all workstations and fileservers across the network? (This is not the updater found on any single product such as Windows update for Windows.)

    Intrusion Detection Prevention System {IDPS}
    What product are you using for Intrusion Detection Prevention System (IDPS)?

    Mobile Device Management {MDM}
    What product are you using for Mobile Device Management (MDM)?

    Security Information and Event Management Software{SIEM} OR Log file Monitoring
    What product are you using for Security Information and Event Mgmt Software (SIEM) OR Log File Monitoring?

    Data Loss Prevention {DLP}
    What product is current standard or primary/core in use for Data Loss Prevention (DLP)?

    Network Penetration Testing {Pen Testing}
    What product is current standard or primary/core you are using for Network Penetration Testing (Pen Testing)? (This can be the name of the company you outsource to if they are your primary.)

    Door Access System
    What system/software that controls access to sensitive buildings/rooms that you are using for Door Access System? (This may be the same as the door hardware but is not always.)

    Enterprise Systems - Service/Software
    Data Backup
    What is the current standard or PRIMARY brand of software that controls/manages your primary backup solution to move operational data to external storage, to another off-site storage system or out to a cloud data center?

    Service Management & HelpDesk {ITSM}
    If you have an IT HelpDesk, what software application do you use to log and track in-coming HelpDesk calls, service requests and service follow-up/tracking?

    Cloud Service Provider - Platform
    If you have moved your data, servers, storage, etc. to the cloud instead of utilizing on-premise storage, who is the primary cloud provider that you use? This can be large cloud providers like those listed as common vendors, or it can be a multitude of third party off-site data centers.

    Email
    Whether it is an on-premise system or cloud based, what email system (typically includes, email, calendar, contacts at a minimum) do you use as primary or current standard?

    Enterprise Collaboration Tools
    If you use collaboration tools (such as chat, file sharing and versioning, videoconferencing, and presence or other features), what vendor do you use for this? (It may be the same as your primary email service.)

    File Sharing
    Do you use a product or tool to securely share files (a secure file sharing service that can run either inside the organization network or externally as a cloud service)?

    ECM/EDM {Electronic Content/Document Management}
    What vendor are you using for ECM/EDM (Electronic Content/Document Mgmt)?

    Enterprise Systems - Back Office
    Enterprise Resource Planning {ERP}
    What is the core accounting/financial system (ERP) in use (the system that produces the organizations consolidated financial statements)?

    Purchasing {Inventory}
    What is the core Purchasing and/or Inventory system in use. This can be the same as the ERP above (a module of the ERP solution) or another 3rd party solution.Same as ERP

    Human Capital Management {HCM or HRIS}
    What is the core Human Capital Management {HCM} system in use. This can be the same as the ERP above (a module of the ERP solution) or another 3rd party solution.

    Payroll Processing
    What is the core Payroll Processing system in use? This can be the same as the ERP above (a module of the ERP solution) or another 3rd party solution.

    Facility Maintenance Management and Asset Management Systems
    What product are you using for Facility Maintenance Management and Asset Management Systems?

    Time and Attendance
    What is the core Time and Attendance system {Software and Time clocks} in use? This can be the same as the ERP above (a module of the ERP solution) or another 3rd party solution.

    Identity Management and Badging System
    What is your current standard or primary/core software product in use for Identity Management and Badging System? This software system is used to manage, design and print employee id's, customer ID's or other identification. (Not the printer/embosser hardware or badge/ID supply company.)

    Learning Management System and/or Online Training
    What product is current standard or primary/core in use for Learning Management System and/or Online Training? (Not on-site training providers)

    Government
    Membership Services
    Membership Enrollment & Management
    What product are you using for Membership Enrollment & Management?

    Enhanced Tribal Card {ETC}
    What product are you using for Enhanced Tribal Card (ETC)?

    Judicial/Court
    What product are you using for managing Judicial/Court Systems and case management?

    Law Enforcement
    What product are you using for managing Law Enforcement and case management? (This may be the same as Judicial/Court Systems)

    Public Safety Systems
    What product are you using for Public Safety Systems? (This can be early warning systems for weather and other threats, dispatch systems for help and/or citizen systems for communicating issues or updates to government/authorities.)

    Health
    Health Systems
    Social Service Programs and Case Management
    What product is current standard or primary/core in use for Social Service Programs and Case Management?

    Medical Records {EHR or EMR}
    What product are you using for Medical Records (EHR or EMR)?

    Dental
    What product are you using for Dental practice management system?

    Pharmacy
    What product are you using for Pharmacy practice management system?

    Telemedicine
    What product are you using for Telemedicine system/platform?

    Business Intelligence (BI) or Analytics
    What product are you using for Business Intelligence (BI) and Analytics system?

    Gaming
    Gaming Systems
    Video Distribution & Content Management
    What software are you using for facility-wide, or organization-wide Video Distribution & Content Management?

    Security Incident
    What product are you using for Security Incident and Visitor Tracking?

    Gas/Convenience Store Interface System
    What product are you using for Gas/Convenience Store Interface System?

    Cash/ATM/TITO Redemption Kiosk
    What is the core Cash/ATM/TITO Redemption Kiosk System in use?

    Title 31 Tracking and Compliance
    What is the core Title 31 Tracking and Compliance System in use?

    Slot & Casino Management {Accounting}
    What is the core Gaming & Slot Accounting System in use?

    Table Game Management/Accounting
    What is the Table Game Management/Accounting in use? (This can be the same as the core Gaming & Slot Accounting System above or another 3rd party solution that is integrated with the primary system.)

    Keno Management/Accounting
    What is the Keno Management/Accounting System in use?

    Bingo Management/Accounting
    What is the Bingo Management/Accounting System in use?

    Poker Management/Accounting
    What is the Poker Management/Accounting System in use?

    Sportsbook
    What is the Sportsbook System/Provider in use?

    Gaming Systems - Marketing
    Business Intelligence/Analytics Tool
    What product are you using for Business Intelligence / Analytics Tool?

    Marketing Kiosk System
    What product are you using for the self-service customer loyalty kiosks for point balances, etc. known as the Marketing Kiosk System? (Not the Cash Handling Kiosk)

    Gamification & Customer Engagement
    What product are you using for Gamification & Customer Engagement?

    Mobile Loyalty Application
    What product are you using for Mobile Loyalty Application?

    Mobile Gaming-Real Money {Web or Mobile}
    What is the Mobile Gaming - Real Money (Web or Mobile) System in use?

    Play for Fun-Social Casino {Web or Mobile}
    What is the Play For Fun - Social Casino (Web or Mobile) System in use?

    Player Loyalty/Tracking and Management
    What is the Player Tracking/Management in use? (This can be the same as the core Gaming & Slot Accounting System above or another 3rd party solution that is integrated with the primary system.)

    Hospitality
    Hotel/Property Management System {PMS}
    What product are you using for the Hotel/Property Management System (PMS)?

    Hotel Key Management-RFID and Mobile Phone
    What product are you using for the Hotel Key Management - RFID and Mobile Phone?

    Hotel Revenue and Yield Management
    What product are you using for the Hotel Revenue and Yield Management?

    Sales and Event Management
    What product are you using for the Sales and Event Management?

    In-Room Customer
    What product are you using for the In-Room Customer Interface System?

    Room Servicing and Housekeeping Management
    What product are you using for the Room Servicing and Housekeeping Management?

    Hospitality - Point of Sale
    Point of Sale {POS}
    What is the core Point of Sale {POS} in use?

    POS Bar Pouring/Management System
    What are you using for the POS Bar Pouring/Management System?

    POS Surveillance Interface
    What are you using for the POS Surveillance Interface?

    POS Payment CC Swipe Devices
    What are you using (primary devices) for the POS Payment Credit Card Swipe Devices?

    POS Payment Gateway Secure Interface
    What are you using for the POS Payment Gateway Secure Interface?

    POS Credit Card Payment Processor
    What are you using for the POS Credit Card Payment Processor?