Job Title: Author & Keynote Speaker
Organization: Masters Performance Improvement, Inc.
Andy Masters, MA, CSP is an award-winning author and international speaker who has presented over 1,000+ programs for 100,000+ attendees on Leadership, Sales, and Customer Experience–including as keynote speaker for the National Institute for Staff & Organizational Development Conference with over 1,400+ attendees in Austin, TX. Andy has earned the prestigious CSP award of the National Speakers Association (NSA), the highest international recognition for professional speakers, achieved by less than 10% of the 5,000+ speakers worldwide.
Andy has written 5 books and earned 4 degrees, including an M.A.-Human Resources Development and an M.A.-Marketing from Webster University in Missouri. He is the author of the award-winning book “Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships“, and his latest book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.” Andy has been featured on the LifeTime Television network, PBS, Investor’s Business Daily, and Leadership Excellence magazine. His website is https://andy-masters.com .