Building the Tribal IT Dream Team: How ITIL and Tribal Cultural Values Create a Winning Culture

Date: 09/18/2023
Start Time: 11:00am
End Time: 12:00pm
Room: Town & Country B
Track: General Technology
Speakers: Paula Starr

Keeping pace with change while delivering high-quality services and solutions can be daunting in a historical era marked by breakneck technological progress, labor market shortages, and increasingly restricted budgets. The answer to the challenge may not only lie in IT service best practices but in leveraging our secret superpower as Indigenous people: tribal cultural values. This conference session will explore how tribal cultural values combined with IT best practices can help your team keep pace with technological progress and deliver high-quality services and solutions. By tapping into the wisdom of our communities, we can incorporate principles of collaboration, unity, and well-being into our IT service best practices, enhancing our ability to meet the needs of our customers, co-workers, and communities.